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Knowledge Transfer is the key to giving people the information
they need to make informed
decisions about their quality of life, disseminating the latest
findings that affect the health of our
Nation, and using technology
in developing responsive and cost-effective services.
Our Knowledge Transfer Group offers services in:
- Toll-free Call Centers—Combining technology with the personal touch
- Library and Clearinghouse Operations—Putting the right information quickly into the hands of people who need it
- E-Publishing—Using the Web to impart new knowledge and change behaviors
Expert Practice Areas in Knowledge Transfer:
- Distribution center startup and management
- Online clearinghouse design and operation
- Warehouse and storage operation
- Automated call center design and operation
- Person-to-person assistance
- Services for people with special needs
- Resource database design and maintenance
- Modern library science system management
- E-zines, e-newsletters, e-lists, and e-health information portals